Exchanges and Returns
At Gluve, we want you to have a smooth and transparent shopping experience.
We accept returns within 90 days of delivery, provided the request meets the conditions outlined below.
Eligibility for Returns
To be eligible for a return:
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The item must have been received within the last 90 days
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The item must be unused and in its original condition
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Proof of purchase is required
If your item arrives damaged, defective, or incorrect, please contact us immediately so we can resolve the issue.
How to Request a Return
To initiate a return or exchange, please contact our support team at:
Include your order number and a brief description of the issue. Our team will guide you through the next steps.
Exchanges
If you would like to exchange an item, please contact us first so we can confirm availability and provide instructions. Exchanges are subject to stock availability.
Refunds
Once your return is approved, your refund will be processed to the original payment method.
Refunds are typically completed within 10 business days after approval. Please note that processing times may vary depending on your bank or payment provider.
Non-Returnable Items
Certain items may not be eligible for return due to hygiene or safety reasons. If applicable, this will be clearly stated at the time of purchase.
Late or Missing Refunds
If more than 15 business days have passed since your return was approved and you have not received your refund, please contact us at support@gluve.co