FAQ
What are Gluve Insoles?
Gluve Insoles are designed to provide everyday comfort through structured arch support and responsive cushioning, helping reduce foot fatigue during daily activities.
Who can use Gluve Insoles?
Gluve Insoles are suitable for adults who spend long hours standing, walking, or engaging in light to moderate physical activity. Individual experiences may vary.
Do Gluve Insoles cure foot pain or medical conditions?
No. Gluve Insoles are not a medical device and do not diagnose, treat, cure, or prevent any medical condition. They are designed to provide comfort and support for everyday use.
How long does it take to feel a difference?
Some customers notice improved comfort shortly after use, while others may require several days of consistent wear. Results vary depending on individual use and activity level.
Are the insoles adjustable?
Yes. Gluve Insoles can be trimmed using scissors to fit your shoe size. Simply follow the guidelines marked on the insole.
Are Gluve Insoles washable?
Yes. We recommend hand washing with mild soap and water, then air drying completely before reuse.
What types of shoes are compatible?
Gluve Insoles are compatible with most everyday footwear, including sneakers, work shoes, and casual footwear. Fit may vary depending on shoe design.
Do Gluve Insoles have an adjustment or break-in period?
Some users may experience a short adjustment period as their feet adapt to added support. We recommend wearing the insoles for a few hours per day initially.
Do you offer a money-back guarantee?
Yes. We offer a 90-day money-back guarantee from the date of delivery, subject to our Refund and Returns Policy.
How do I request a return or exchange?
To request a return or exchange, please contact us at support@gluve.co with your order number and details of your request.
How long does shipping take?
We offer tracked, insured worldwide shipping. Estimated delivery time is 4–6 business days, depending on location and carrier conditions.
Will I receive a tracking number?
Yes. A tracking number will be provided once your order has been processed and shipped.
What should I do if my order arrives damaged or incorrect?
Please contact us immediately at support@gluve.co so we can evaluate the issue and assist you.
How long does it take to receive a refund?
Once approved, refunds are processed to the original payment method within 10 business days. Processing times may vary depending on your bank or payment provider.
Can I change or cancel my order after placing it?
If your order has not yet been processed or shipped, contact us as soon as possible. Once shipped, changes or cancellations may not be possible.
How can I contact Gluve?
You can reach us at support@gluve.co. Our support team will respond as soon as possible.